• Profile

Business Administration Apprentice

Company Name:
Chimneypots Estate Agents Ltd
Location:
Warsash
Apprenticeship Framework/Standard:
Business Administration Level 3
03 Sep 2020
Vacancy Type:
Apprenticeship
Working Hours:
Monday – Friday, 8.45- 5pm
Job Advert

Business Administrator – Level 3 Business Admin Apprenticeship – Chimneypots Estate Agents

Southampton, SO31 9FR

£5 an hour, 28 days holiday

 

A leading estate agents covering a range of areas across Sarisbury GreenLocks HeathPark Gate and Warsash. As an established estate agents based in Southampton, our priority is the satisfaction of our clients. We work hard to provide a comprehensive service that guides you through the sale, purchase or letting of a property, helping to ensure that you make an informed decision and that you are backed by a strong team of estate agents throughout each and every step.

 

Responsibilities

The role requires an excellent level of customer care, providing information and support to clients, as well as dealing with general enquires throughout the day. The candidate will be responsible for updating and maintaining files and databases to ensure accurate and relevant information is available to clients, contractors and colleagues. As well as producing reports and spreadsheets with bespoke systems and Excel to ensure legal compliance. Diary management is also a core skill within

this role, coordinating and planning meetings, appointments and property inspections as well as scheduling and costing maintenance works.

 

In addition the successful candidate will be required to accurately produce contracts, property particulars and sales agreements, whilst proof reading and cross checking and ensuring version control at all items. Due to the nature of the business, working to set timescales is necessary to ensure clients requirements are met and adhered to as well as producing and transferring necessary documentation and invoices on time. This job involves many other tasks which require organising and prioritising tasks, as well as completing quality projects for different members of the team on an ad hoc basis.

 

  • Invoicing Clients
  • Assist the lettings administration team when necessary to include tenancy agreements, tenancy renewals, late rent reminders and tenant advisories
  • Customer care,
  • Working with new software packages
  • Answering enquiries and queries by phone and email, as well as meeting people face to face
  • Producing spreadsheets and reports
  • Maintaining files and records
  • Ensuring compliance of GDPR and confidentiality

 

 

Skills, Experience and Personal Qualities

  • Great customer service skills
  • Good telephone manner
  • Able to work well within a team or individually
  • Presentable and punctual
  • Good computer skills
  • Good organisational skills

 

 

Qualifications Required

GCSE Maths and English A*-C/9-4

 

Apprenticeship Next Steps

You will achieve a Level 2 and 3 Business Admin qualification at the end of the apprenticeship. We can offer to upskill Maths and English if needed.