• Profile

Business Admin Apprenticeship Level 3

Company Name:
McLaren Accident Repair Centre (formally known as Acorn Garage)
Apprenticeship Framework/Standard:
Business Administration Level 3
21 Oct 2020
Vacancy Type:
Working Hours:
Mon - Fri, 8am - 4.30pm
Job Advert

Level 3 Business Admin Apprenticeship – McLaren Accident Repair Centre


£4.15 an hour

Mon – Fri, 8am – 4.30pm, 30 minutes unpaid lunch


We are a main road garage that performs MOT tests, servicing, bodywork repairs and all manner of mechanical repairs.



This role involves working in a busy office, in a receptionist position, along with administration duties.

General reception duties will be required including dealing with the public face to face as well as on the telephone. Duties will include:

  • Receiving booked vehicles keys and details on arrival.
  • Telephoning customers to inform when vehicle ready for collection
  • Incoming telephone calls directed to the correct area (workshop, accounts etc)
  • Accepting deliveries of post, couriers, and suppliers.
  • Arranging returns to local supplier by telephone, including returns paperwork.
  • Liaising with accounts regarding required paperwork/information.
  • At least basic experience of Windows Word and Excel will be needed.
  • Dealing with making vehicle bookings via a computer worksheet.
  • Dealing with estimates for work enquiries.
  • Placing orders with suppliers.
  • Asking for quotations and availability of parts from suppliers.


Skills, Experience and Personal Qualities

  • Personable
  • Smart and presentable
  • Articulate
  • Good computer skills.


Qualifications Required

  • Maths GCSE A-C/9-4 or Functional Skills 2
  • English GCSE A-C/9-4 or Functional Skills Level 2


Apprenticeship/Next Steps

Apprentices build a portfolio of work and work place assessors will be in regular contact to provide support, and to arrange on-site visits to observe the apprentices’ ability and skills in their daily role. It is important for the apprentice to take ownership of their own learning by seeking out opportunities to gain new skills on the job with the employer.  The apprentice’s final grade will be determined by collective performance in the three assessments in the endpoint assessment. To achieve a pass or distinction the apprentice will need to score 60%-79% (pass), 80%+ (Distinction)

The three assessments are:

  • Online Knowledge Based 50 multiple choice questions - 60 minutes (20%)
  • Portfolio Based Interview – 30-45 minutes (40%)
  • Project Improvement Presentation 20-30 minutes (40%)

Upon successful completion of the Apprenticeship you can progress to a HNC/HND Business Administration Course, a Team Leading/Supervisor Apprenticeship or an Associate Project Manager Apprenticeship.

Alternatively the apprentice could complete short or bespoke courses to enhance their current skill set and experience. This could lead to further responsibilities or promotions within their workplace.