• Profile

Business Admin Apprenticeship Level 3

Company Name:
Window Workshop Hampshire Ltd
Apprenticeship Framework/Standard:
Business Administration Level 3
03 Mar 2021
Vacancy Type:
Working Hours:
Mon - Fri
Job Advert

Level 3 Business Admin Apprenticeship


£4.15 an hour

Mon – Fri


The role of the Office administrator is to:

  • Carry out reception duties.
  • Manage the paperwork and computer databases.
  • Assist the Director and sales team.
  • Assist the Managing Director in everyday tasks.
  • Manage the Showroom/office. Answer the phone and greet customers.
  • Book appointments.
  • Assist the sales team. Processing sales orders.
  • Liase with advertising and Marketing companies. Update adverts.
  • Update the Checkatrade portfolio. Organise and upload new project photos.
  • Keep relevant systems updated.
  • File Documents.
  • Update the Website.
  • Implement and manage the company policies and procedures documents.
  • Assist in the smooth running of the office.

Skills, Experience and Personal Qualities

  • Personable
  • Smart and presentable
  • Articulate
  • Good computer skills.


Qualifications Required

  • Maths GCSE A-C/9-4 or Functional Skills 2
  • English GCSE A-C/9-4 or Functional Skills Level 2


Apprenticeship/Next Steps

Apprentices build a portfolio of work and work place assessors will be in regular contact to provide support, and to arrange on-site visits to observe the apprentices’ ability and skills in their daily role. It is important for the apprentice to take ownership of their own learning by seeking out opportunities to gain new skills on the job with the employer.  The apprentice’s final grade will be determined by collective performance in the three assessments in the endpoint assessment. To achieve a pass or distinction the apprentice will need to score 60%-79% (pass), 80%+ (Distinction)

The three assessments are:

  • Online Knowledge Based 50 multiple choice questions - 60 minutes (20%)
  • Portfolio Based Interview – 30-45 minutes (40%)
  • Project Improvement Presentation 20-30 minutes (40%)

Upon successful completion of the Apprenticeship you can progress to a HNC/HND Business Administration Course, a Team Leading/Supervisor Apprenticeship or an Associate Project Manager Apprenticeship.

Alternatively the apprentice could complete short or bespoke courses to enhance their current skill set and experience. This could lead to further responsibilities or promotions within their workplace.