• Profile

Business Administration Level 3

Company Name:
Highbury College
Apprenticeship Framework/Standard:
Business Administration Level 3
12 Jan 2022
Vacancy Type:
Working Hours:
Monday-Friday 9am-5pm, 4:30pm finish on a Friday
Job Advert

Business Administration Apprentice 
North Harbour Campus

£4.60 per hour

Monday-Friday 9am-5pm, 4:30pm finish on a Friday, 37 hours per week


Highbury College and Portsmouth College have merged to create City of Portsmouth College. You will be working within a friendly and professional team who are specialist experts.
So if you think you have the technical skills, experience and passion?  Then come and join a ‘Amazing College with Amazing Staff’ and drive your career forward ‘The City of Portsmouth College Way’.


You will be required to provide administrative support for the Commercial & Employer Services Team. You will work towards independently completing a number of core functions including general administration, data collection & analysis, letter and report writing and calendar/appointment management.

The Commercial & Employer Services Team will have different requirements so as you gain more experience you will need to work flexibility to meet the needs of these areas.

Specific key responsibilities that will be developed

  • To support the Internal Process manager and Team Leaders with core business functions including general administration, data collection and analysis, letter and report writing and calendar.appointment management.
  • Carrying out designated record keeping and general administration.
  • Carry out department specific duties as required and directed by the Internal Process Manager
  • To give assistance at College functions such as awards evening, open evenings and others where applicable and directed 
  • To support the enrolment of the apprentices & students across the Commercial & Employer Services department
  • To help out in other College departments (e.g. Employer Services, exams and MIS) as and when required
  • To know and abide by the Health and Safety rules within the College and be aware of good practice in the working environment. 

General Responsibilities

  • To provide a high level of customer service to students, staff and visitors
  • To fulfil your duty not to discriminate against students or potential students or staff
  • To assist in the promotion of positive attitudes towards diversity and foster good relations between different people throughout the organisation
  • To comply with the College Equality, Diversity and Inclusion Policy
  • To understand and adhere to the duties and responsibilities arising from College policies and procedures relating to safeguarding and child protection
  • At all times, challenge students who are not displaying ID badges and ensure appropriate interventions are in place for those who persistently do not adhere to this requirement
  • Participate in relevant College quality assurance procedures, including performance review, professional development and the departmental self-assessment review process.
  • Comply with the College Health and Safety Policy and take responsibility for your  own health and safety and that of other users of the College premises
  • Any other duties as may be reasonably allocated from time to time by the Principal.





  • Good literacy and numeracy and IT skills
  • Clear and confident telephone manner
  • Experience of Microsoft Office including Word and Excel
  • Good organisational skills

Personal Qualities

  • Friendly and kind
  • Ability to stay calm under pressure
  • Enthusiastic and helpful
  • Ability to work using own initiative but also take direction and work as part of a team
  • A desire to support the college, children, staff and families
  • Professional integrity
  • Flexible and hard working


GCSE 9-4/A*-C in English and maths or Functional Skills Level 2 in both

Due to the demands of the role, applications with less than the required grades will not be considered. Equally, applications received without stating GCSE maths and English/Functional Skills/equivalent results will not be considered.


What does the programme include?


The Apprenticeship will focus on Business Administration and includes the following knowledge criteria:

  • Understanding the organisational purpose, activities, aims, values, vision for the future and resources.
  • Knows the organisational structure and demonstrates understanding of the benefits, knows their role in the team and recognises how their skills will help them progress.
  • Understands Laws, regulations and internal policies all related to their sector.
  • Understands relevant external factors (policy change, supply chain, national/global markets, employment).
  • Business Fundamentals – managing change, business finances and project management.

What attendance is required?

Your assessor will liaise with you to set up mutually convenient times for consultation and assessment visits at your place of work. Attendance at College may be required to complete some parts of the knowledge units.

It is a Government requirement for you to spend 20% of your apprenticeship working towards your “Off the Job Learning” – off the job learning can consist of college attendance, homework/coursework, project related work, employer training, mentoring and coaching – plus a number of other tasks.

Learning and assessment


Apprentices build a portfolio of work and work place assessors will be in regular contact to provide support, and to arrange on-site visits to observe the apprentices’ ability and skills in their daily role. It is important for the apprentice to take ownership of their own learning by seeking out opportunities to gain new skills on the job with the employer. The apprentice’s final grade will be determined by collective performance in the three assessments in the endpoint assessment. To achieve a pass or distinction the apprentice will need to score 60%-79% (pass), 80%+ (Distinction).

The three assessments are:

  • Online Knowledge Based 50 multiple choice questions - 60 minutes (33.3%)
  • Portfolio Based Interview – 30-45 minutes (33.3%)
  • Project Improvement Presentation 20-30 minutes (33.3%)

Portsmouth College and Highbury College have merged to become the City of Portsmouth College. This apprenticeship will be registered under the Highbury College apprenticeship banner, with teaching and learning support from Portsmouth College.


Things to keep in mind

  • 23 days’ annual leave per annum, plus eight Bank Holidays and three days Christmas Closure
  • A Local Government Pension
  • A canteen, hair and beauty salon and childcare nursery
  • A sports centre with a 50% discount for staff
  • Student Discount (NUS, Unidays, Student Beans) 

Future prospects

Upon successful completion of the Apprenticeship and subject to progress as an employee City of Portsmouth College would like to offer you a full time job.