• Profile

Business Administrator Level 3

Company Name:
Langstone Junior School
Apprenticeship Framework/Standard:
Business Administration Level 3
15 Dec 2021
Vacancy Type:
Working Hours:
Monday-Friday 8am-5pm
Job Advert
Administrative Assistant
Langstone Junior Academy
£5.00 an hour, Monday-Friday 8am-5pm, 37 hours a week, term time only
Located in the east of Portsmouth, The Langstone Junior Academy is proud of its caring ethos, promoting skills of resilience and reflection to enable deep thinking. The academy is a positive and active place to work and we are looking to appoint an Apprentice Receptionist to join our successful team of professional services staff.  
You will be trained to be the first point of contact for the Academy and be required to have excellent interpersonal skills that enable you to communicate with a wide range of people, including pupils, their parent/carers and the teaching staff. Under the guidance from the office team you will be expected to learn how to complete a range of administrative tasks contributing to the general office administration of an Academy.
Duties of the role
  • Provide a comprehensive reception service to parents and visitors to the school, in line with school policy and procedure, contributing to the continuous improvement of the reception and administrative processes of the school to improve quality and efficiency.
  • Manage visitors to the school and ensure appropriate safeguarding, equal opportunities and health and safety practices are in place and that staff, pupils, parents, contractors etc. arriving or leaving outside regular school hours are signed in or out and have the information required for the purpose of their visit.
  • Responsible for incoming calls and messages, ensuring accurate and timely distribution of messages, with queries dealt with promptly.
  • In a professional and pro-active manner and working as part of the office team, take responsibility for a range of administrative tasks contributing to the general office administration of the school such as, but not limited to, respond to external enquiries, liaise with external agencies as required, organise meetings, update catalogues, assist with arrangements for school visits and events, reprographic tasks, maintain stationery stock, updating website information, retrieve information from manual and computer based systems.
  • When required, undertake general financial administration including cash handling, auditing supplies and checking orders and distributing to staff in line with School and Trust policy and procedures.
  • Support the production of accurate parent communications and distribute information to be sent home with children or electronically.
  • Support the First Aid arrangements for the school, such as recording incidents and injuries in line with School and Trust policy and procedure. 
  • Participate as required in whole school events during the school day, including sports day and performances.
Personal qualities
  • You will be resilient and hard working
  • A strong commitment to customer service, including a consistently helpful, enthusiastic and positive attitude
  • The ability to deal with challenging situations sensitively, maintaining a professional approach throughout
  • Adaptable and calm under pressure with the ability to manage conflicting priorities
  • Commitment to equality and diversity
  • An ability to be proactive and contribute to the development of the quality of the service.
  • Ability to work on your own initiative while understanding the need to work as part of a cohesive team
  • Strong interpersonal, verbal and written skills, with an ability to adapt delivery style to the audience such as pupils, parents, colleagues, external agencies which will enable good working relationships to develop
  • Computer literacy (Microsoft office, email, file management,  internet, printing), with fast and accurate keyboard skills for word processing and data entry
  • Ability to manage deadlines and able to prioritise competing demands, whilst ensuring accuracy and attention to detail  
Desirable experience/knowledge
  • Relevant qualification in customer services or administration
  • Knowledge of Data Protection legislation
  • Qualified as a First Aider at Work/Paediatric First Aider /Emergency First Aider, or a willingness to train
GCSE 9-4/A*-C in English and maths or Functional Skills Level 2, proof of certificates is required
Due to the demands of the role the employer has advised applications with less than the required grades will not be considered. Equally, applications received without stating GCSE maths and English/Functional Skills/equivalent results will not be considered.

What does the programme include?
The Apprenticeship will focus on Business Administration Level 3 and includes the following knowledge criteria:
  • Understanding the organisational purpose, activities, aims, values, vision for the future and resources.
  • Knows the organisational structure and demonstrates understanding of the benefits, knows their role in the team and recognises how their skills will help them progress.
  • Understands Laws, regulations and internal policies all related to their sector.
  • Understands relevant external factors (policy change, supply chain, national/global markets, employment).
  • Business Fundamentals – managing change, business finances and project management.
What attendance is required?
Attendance at College will be required on weekly on Thursdays 9am-12pm. Your assessor will liaise with you to set up mutually convenient times for consultation and assessment visits at your place of work.
It is a Government requirement for you to spend 20% of your apprenticeship working towards your “Off the Job Learning” – off the job learning can consist of college attendance, homework/coursework, project related work, employer training, mentoring and coaching – plus a number of other tasks.

Learning and assessment
Apprentices build a portfolio of work and work place assessors will be in regular contact to provide support, and to arrange on-site visits to observe the apprentices’ ability and skills in their daily role. It is important for the apprentice to take ownership of their own learning by seeking out opportunities to gain new skills on the job with the employer. The apprentice’s final grade will be determined by collective performance in the three assessments in the endpoint assessment. To achieve a pass or distinction the apprentice will need to score 60%-79% (pass), 80%+ (Distinction).
The three assessments are:
•           Online Knowledge Based 50 multiple choice questions - 60 minutes (33.3%)
•           Portfolio Based Interview – 30-45 minutes (33.3%)
•           Project Improvement Presentation 20-30 minutes (33.3%)

Portsmouth College and Highbury College have merged to become the City of Portsmouth College. This apprenticeship will be registered under the Highbury College apprenticeship banner, with teaching and learning support from Portsmouth College. 
Things to keep in mind
You may be required to work at any academy where business is conducted that is within reasonable distance of the school.
Sickness Pay
Pension Scheme 
Care First access
Free Eye Tests (VDU users only)
Future prospects
You will have the opportunity to progress to a full time permanent position following successful completion of the apprenticeship.