• Profile

Business Administration Level 3

Company Name:
Morris Crocker Ltd
Apprenticeship Standard:
Business Administration Level 3
28 Apr 2022
Vacancy Type:
Working Hours:
Monday-Thursday 9am-5:30pm, Friday 8:30am-5pm
Job Advert
Apprentice Administrator & Receptionist
Morris Crocker
£10,000.00-12,000.00 a year, Monday-Thursday 9am-5:30pm, Friday 8:30am-5pm, 37.5 hours a week
Founded in 1890, Morris Crocker Ltd is long established and leading independent finance business in Hampshire. Since our early beginnings Morris Crocker has been an integral part of the local community by providing high quality accountancy, audit and tax services to businesses, private individuals and not-for-profit organisations.
We boast a second to none staff training programme and attract the best and brightest staff to provide an unprecedented service for our clients.
You will work as part of the Administration team. We aim to offer you variety of work to enhance and develop your administration and customer service skills including a full range of duties to aid the smooth running of a very busy office. We provide a competitive salary and the potential to progress your career further.
Administrative duties that will include some or all of the following:
  • Answering incoming calls and transferring as necessary
  • Greeting all visitors and directing them as necessary
  • Taking card payments (in person and over the phone)
  • Setting up clients on internal software programs
  • Processing Fees
  • Word processing, copy and audio typing
  • Booking meeting rooms
  • Filing, photocopying, collation of information and general clerical work
  • Collection and franking of post
  • Scanning
  • Other ad-hoc duties as required
  • Competent with MS Office suite of products, Word, Excel, Outlook etc
  • Good literacy and numeracy skills
  • Clear and confident telephone manner
  • Good organisational skills
  • Excellent communication skills
Personal qualities
  • Ability to work in a team
  • Personable and professional
  • Ability to stay calm under pressure
  • Enthusiastic and helpful
  • Ability to work using own initiative but also take direction and work as part of a team
  • Flexible and hard working
GCSE 9-4/A*-C in English and maths or Functional Skills Level 2 in both, proof of certificates is required
Due to the demands of the role, applications with less than the required grades will not be considered. Equally, applications received without stating GCSE maths and English/Functional Skills/equivalent results will not be considered.
What does the programme include?

The Apprenticeship will focus on Business Administration and includes the following knowledge criteria:
  • Understanding the organisational purpose, activities, aims, values, vision for the future and resources
  • Knows the organisational structure and demonstrates understanding of the benefits, knows their role in the team and recognises how their skills will help them progress
  • Understands Laws, regulations and internal policies all related to their sector
  • Understands relevant external factors (policy change, supply chain, national/global markets, employment)
  • Business Fundamentals – managing change, business finances and project management.
What attendance is required?

Attendance at College will be required once a fortnight, this will be for a full college day. Time spent training will come under the working hours per week. Your assessor will liaise with you to set up mutually convenient times for consultation and assessment visits at your place of work.
It is a Government requirement for you to spend 20% of your apprenticeship working towards your “Off the Job Learning” – off the job learning can consist of college attendance, coursework, project related work, employer training, mentoring and coaching.

Learning and assessment

Apprentices build a portfolio of work and work place assessors will be in regular contact to provide support, and to arrange on-site visits to observe the apprentices’ ability and skills in their daily role. It is important for the apprentice to take ownership of their own learning by seeking out opportunities to gain new skills on the job with the employer. The apprentice’s final grade will be determined by collective performance in the three assessments in the endpoint assessment. To achieve a pass or distinction the apprentice will need to score 60%-79% (pass), 80%+ (Distinction).
The three assessments are:
  • Online Knowledge Based 50 multiple choice questions - 60 minutes (33.3%)
  • Portfolio Based Interview – 30-45 minutes (33.3%)
  • Project Improvement Presentation 20-30 minutes (33.3%)
Portsmouth College and Highbury College have merged to become City of Portsmouth College. This apprenticeship will be registered under the Highbury College apprenticeship banner, with teaching and learning support from Portsmouth College. 
Future prospects

Upon successful completion of the Apprenticeship, and subject to progress as an employee, Morris Crocker would like to offer you a full time job. There is the potential to progress your career further, progression within the administration team taking on additional and more complex duties.
Things to keep in mind
  • Salary range is depending on experience
  • One hour lunch break.